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Archive for April 27th, 2023

27Apr’23

Attending Concessionaries Service Request

Types: Change of Water meter Change of Gate Valve to Ball valve w/lockwing Replacement of brass piece coupling & nut Installation of 1 additional faucet Fee: As cost Forms: Services Request From, Requisition and issue Slip Form Processing Time: 1 hr & 11 minutes Person in Charge: Frontliner/Customer Service/ Admin Ofcr. Eng’ Supervisor/inspector/ Storekeeper

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27Apr’23

Attending Concessionaries Complaints

Types: Low/High water Pressure High Chlorine dosage No flow water/ Mainline leaking, etc. Forms: Services Request From, Requisition, and issue Slip Form Processing Time: 2 hr & 11 minutes Person in Charge: Frontliner/Customer Service/ Admin Ofcr. Eng’ Supervisor/inspector/ Storekeeper

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27Apr’23

Reconnection of Disconnected Service Connection

Types: 1 Month More than 2 Months Fees: Plus demand fee Plus unpaid water bills 250.00 750.00 Forms: Statement of Account, Slip Service Request Form, Certificate of Attendance Reorientation/Seminar Processing Time: 1 hr & 20 minutes Person in Charge: Clerk Processor(Billing), Frontliner/Customer Service/Admin ofcr. Eng’g Supervisor/Inspector

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