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Contact Info

About Us

About Us

Tangub City
Water District

Agency Background

Tangub City Water District is a Government-Owned and Controlled Corporation., a public water utility firm established in 1980 through Sanguniang Panglunsod Resolution No 230 by the efforts and hard work of the City Officials lead by the late Mayor and Governor Alfonso D. Tan, based on Presidential Decree No. 198 or PD 198 known as the Provincial Water Utilities Act of 1973 a legacy program by the late President Ferdinand E. Marcos.

PD 198 as amended created the Local Water Utilities Administration (LWUA) and provided the formation of Water Districts nationwide which also give birth to develop partnership that revolutionized water service through out the country. TCWD received its Certificate of Conformance from LWUA last August 1981 with CCC No. 158.

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Council Information

Council Information

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Mandate, Mission, Vision & Pledge

Mandate, Mission, Vision & Pledge

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Tangub City Water District was governed and run through a five man Board of Directors, representing the Professional, Business, Civic, Education and Women’s Sector who sets the policies based or patterned from LWUA and a General Manager who executes and implement the policies being set with the mission and vision to provide safe, potable and affordable water pipe supply, operate efficiently in order to satisfy the growing water needs of the City of Tangub and aims to be a progressive and a viable water utility firm and expand it’s services to other areas who don’t have access to safe and potable water.

City Information

Mandate, Mission, Vision and Pledge

01.

Mandate

Provide safe, potable, adequate and affordable water pipe supply within the service area, and manage all available resources for the sustainability and viability of Tangub City Water District.

02.

Mission

We strive to provide adequate, safe, potable and affordable water pipe supply to our Water Consumers in our Service Coverage Area.

03.

Vision

TCWD envisions to deliver reliable and affordable water service, operate efficiently in order to satisfy the growing water needs within our Service Coverage areas and aims to be a progressive and a viable water utility firm and expand our services to other areas that have no access of safe and potable water pipe supply.

Performance Pledge

We, the officials and employees of the Tangub City Water District, commit to:

All these we pledge, Because YOU deserve no less.

  • 01. Work promptly and efficiently from Mondays to Fridays , 8:00 AM to 5:00 PM without noon-break;
  • 02. Attend immediately on your complaints and request about our services and initiate corrective measures the soonest or within the day through our information / front desk;
  • 03. Make necessary measures to further improve the District’s services;
  • 04. Maintain credibility in the government service through transparent operations and accountability through utmost dedication and performance;
  • 05. Ensure strict compliance with the service standards, with written explanation for any delays in frontline services.
Council Information

Site Maps

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council information

TCWD Citizen's Charter

Council Information

Mission & Vision

Services

Summary of TCWD List of Frontline Services

New Connection

New Water Service Connection Application

Payments

Water Bills Collection and Other Payments

Complaints

Complaints on Huge Consumption and Questionable Bills

Service Request

Attending Concessionaires Service Request

Complaint

Attending Concessionaries Complaints

Reconnection

Reconnection of Disconnected Service Connection

Transfer

Transfer of Water Service Connection & Transfer of Water Meter

Tangub City Water District Citizen's Charter

Get more information about Tangub City Water District Citizen's Charter

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Feedback and Redress Mechanisms

Email Us

Send your feedback through email at our

Email Us

Send your feedback through email at our

tangubcitywaterdistrict@yahoo.com.ph

Call Us

Send your feedback through call at our

Call Us

Send your feedback through call at our

(088) 354-1503

Send Us Your Feed Back

Accomplish the feedback form available at the office and put it in the drop box at the Mamamayan Muna Action Center.

Send Us Your Feed Back

Accomplish the feedback form available at the office and put it in the drop box at the Mamamayan Muna Action Center.

(088) 395-3343

Talk to Us

Talk to our Officer of the Day at the Public Assistance and Complaints Desk

Talk to Us

Talk to our Officer of the Day at the Public Assistance and Complaints Desk

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